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Note: You need to write a response to an e-mail that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully.
Dear Sir,
I am writing the letter to report the accident that happened last weekend with your car that I rented a few days ago.
My name is Jenny Y, driving license number 12345. I hired Toyota Innova 2014 CX150 last Saturday via Petro branch near Hilton hotel.
Last Sunday I had a countryside tour to visit Cloud Mountain in the southern city. I departed at 05:00 in the morning when the sky was still very dark because of foggy weather. When I was driving at the end of the highway leading to Lauren Bridge, a car in front of me suddenly turned left without any signal. It happened so fast that I could not reduce the speed and control my vehicle properly which caused an accident between us. The collision broke the left head light and damaged a part of the car. Fortunately, none of us was injured. Later we called police and incident report was issued accordingly.
In the meantime, the car was sent to a repair shop for repairing. I obviously will bear all these costs. I expect to have the car returned this Friday as per our contract.
I am attaching herein, the copy of the report in which you can find more details about what happened. I apologize for the unexpected inconvenience and accept to pay all compensation, if any. Please contact me at mobile number +54102350456 in need.
Thank you for your understanding.
Best regards,
Jenny
Direction: As if you are the person on behalf of the car rental company, read the letter and give a suitable response.
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